We offer free Standard Shipping (2-7 Business Days) Australia wide on all orders over $39AUD. Express Shipping Australia Wide (1-2 Business Days) is $12AUD. International Standard Shipping is $25AUD (3-10 Business Days) or $50AUD for Express International Shipping (3-5 Business Days). International orders are sent with DHL. Tracking numbers are provided for all orders. New Zealand customers are eligible for free International Shipping on orders over $150AUD. All other international customers will score free shipping on orders over $200AUD.
All orders are eligible to be returned for an exchange or store credit, within 7 days of receiving your order. Please contact firstname.lastname@example.org within 7 days of receiving your order to receive an RA number and further details. Some personal items, such as underwear and jewellery cannot be returned for health reasons.
Orders are dispatched from our office Monday to Friday within 1 business day and shipping times are estimated depending on the shipping address. In the unlikely event that an ordered item is not available or we are unable to fulfil your order we will notify you within 24 hours via email to arrange an agreeable alternative item, a backorder or a full refund.